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HillSouth IT Boost

On-staff IT departments suffer from "feast or famine". Rather than over-provision for the busy times, HillSouth IT Boost gives your staff the tools they need to prevent downtime. Need extra help? We know your environment already and can jump in to help out immediately. We're on top of your anti-virus, backups, and patching - so your IT staff can focus on your needs.

Services2015

Flexible Support

  • Our expertise supplements the IT knowledge of your staff
  • Don't fly empty seats! With IT Boost you only pay for hours you use
  • Proactive approach cuts lost productivity in half over typical Managed Service Agreements
  • Dedicated team of engineers knows specifics of your system
  • Regular assessments of your environment

Anti-Virus with PCI-compliant settings for scan and update frequency

  • Industry leading anti-virus software
  • Configured to meet all PCI compliance requirements for best-practice security
  • Centrally managed by our engineers to identify threats as quickly as possible

Remote-Support and Monitoring Agent

  • Agent operates on individual systems regardless of network environment
  • Allows remote access - visible and in the background - to remedy your issues as quickly and reliably as possible.
  • 24/7 Monitoring and automatic ticket creation/resolution
    • Workstation monitoring includes hard drive SMART status and System Drive space
    • Server monitoring includes RAID or SMART status, all hard drive space, and uptime
    • Network devices include ping-sweep uptime check
    • Additional monitoring (services, CPU/Memory/Network usage, port checks, etc.) available as needed

Patch Management

  • Automatic  Microsoft updates after release
  • Optional “Test Pool” for immediate automatic updates
    • Include up to 5% of all client machines
    • Allows testing of client-specific software interactions with Microsoft updates

Billed per device: Workstations and Servers, Firewalls, Network Devices


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News Articles

Florence-based HillSouth Achieves Premier Certification from Cisco

posted on July 02, 2013
HillSouth Announces Cisco Premier Certification

HillSouth Named to CRN's 2012 Fast Growth 100 List

posted on September 25, 2012
Annual list from industry publication CRN recognizes the fastest growing solutions providers over the last two years

How can we help you?

That's a great question! Contact us today and we will provide an assessment of your unique situation. We will provide a sound solution plan backed by our guarantee: to never stop thinking.

Support: 843-292-9070