Your business grows more dependent on technology daily. With HillSouth Complete we can manage your environment and - through a proactive approach to management - minimize downtime. That means more productivity for you and your employees.
Unlimited Support included
Includes maintenance and repair of existing systems
Business Hours Only and after-hours agreements available
Proactive approach cuts lost productivity in half over typical Managed Service Agreements
Dedicated team of engineers knows specifics of your system
Regular assessments of your environment
Anti-Virus with PCI-compliant settings for scan and update frequency
Industry leading anti-virus software
Configured to meet all PCI compliance requirements for best-practice security
Centrally managed by our engineers to identify threats as quickly as possible
Remote-Support and Monitoring Agent
Agent operates on individual systems regardless of network environment
Allows remote access - visible and in the background - to remedy your issues as quickly and reliably as possible.
24/7 Monitoring and automatic ticket creation/resolution
Workstation monitoring includes hard drive SMART status and System Drive space
Server monitoring includes RAID or SMART status, all hard drive space, and uptime
Network devices include ping-sweep uptime check
Additional monitoring (services, CPU/Memory/Network usage, port checks, etc.) available as needed
Automatic Microsoft updates after release
Optional “Test Pool” for immediate automatic updates
Include up to 5% of all client machines
Allows testing of client-specific software interactions with Microsoft updates
Billed per device: Workstations and Servers, Firewalls, Network Devices
posted on October 01, 2015 HillSouth has been named as a finalist for the 2015 InnoVision Education Award. The work that HillSouth performed in partnership with the Governor’s School for Science and Mathematics’ Accelerate program allowed it to become a finalist for...
How can we help you?
That's a great question! Contact us today and we will provide an assessment of your unique situation. We will provide a sound solution plan backed by our guarantee: to never stop thinking.