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HillSouth Complete

Your business grows more dependent on technology daily. With HillSouth Complete we can manage your environment and - through a proactive approach to management - minimize downtime. That means more productivity for you and your employees.

Services2015

Unlimited Support included

  • Includes maintenance and repair of existing systems
  • Business Hours Only and after-hours agreements available
  • Proactive approach cuts lost productivity in half over typical Managed Service Agreements
  • Dedicated team of engineers knows specifics of your system
  • Regular assessments of your environment

Anti-Virus with PCI-compliant settings for scan and update frequency

  • Industry leading anti-virus software
  • Configured to meet all PCI compliance requirements for best-practice security
  • Centrally managed by our engineers to identify threats as quickly as possible

Remote-Support and Monitoring Agent

  • Agent operates on individual systems regardless of network environment
  • Allows remote access - visible and in the background - to remedy your issues as quickly and reliably as possible.
  • 24/7 Monitoring and automatic ticket creation/resolution
    • Workstation monitoring includes hard drive SMART status and System Drive space
    • Server monitoring includes RAID or SMART status, all hard drive space, and uptime
    • Network devices include ping-sweep uptime check
    • Additional monitoring (services, CPU/Memory/Network usage, port checks, etc.) available as needed

Patch Management

  • Automatic  Microsoft updates after release
  • Optional “Test Pool” for immediate automatic updates
    • Include up to 5% of all client machines
    • Allows testing of client-specific software interactions with Microsoft updates

Billed per device: Workstations and Servers, Firewalls, Network Devices


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News Articles

HillSouth Honored with Next-Gen 250 Ranking

posted on August 23, 2012
HillSouth named to CRN’s Next-Gen 250 Second Annual Ranking Recognizes Up-and-Coming IT Solution Providers Florence, South Carolina

Finalist for the 2015 InnoVision Education Award

posted on October 01, 2015
HillSouth has been named as a finalist for the 2015 InnoVision Education Award. The work that HillSouth performed in partnership with the Governor’s School for Science and Mathematics’ Accelerate program allowed it to become a finalist for...

How can we help you?

That's a great question! Contact us today and we will provide an assessment of your unique situation. We will provide a sound solution plan backed by our guarantee: to never stop thinking.

Support: 843-292-9070